Information we collect
Fidow may collect information that you voluntarily provide when contacting us, creating an account, purchasing a product or requesting support.
Name and email address.
Company or business information when voluntarily provided.
Project inquiry and support information.
Order and transaction references required to manage purchases.
Basic technical information such as browser, device and website activity when analytics are enabled.
How information is used
Information is used only where reasonably necessary to operate Fidow, provide products and respond to customers.
Process and manage purchases.
Provide access to purchased products.
Respond to support and project inquiries.
Improve the website and products.
Protect the service from abuse or unauthorized activity.
Meet applicable legal or accounting obligations.
Payments
Payment processing may be handled by third-party payment providers. Fidow does not intend to store complete payment card information directly on its own servers.
Payment providers may process information according to their own privacy policies and security practices.
Information sharing
Fidow does not sell personal information. Information may be shared with service providers only when needed to operate the website, process transactions, host services, deliver email or provide customer functionality.
Data security
Reasonable technical and organizational measures are used to protect information. However, no internet-based service can guarantee absolute security.
Your choices and rights
Depending on applicable law, you may have rights regarding access, correction or deletion of your personal information.
For privacy-related requests, contact Fidow using the contact information provided on this website.
Changes to this policy
This Privacy Policy may be updated when Fidow's services, technology or legal requirements change. The latest version will be published on this page.